The inbox, sent, search result and history inboxes allow access to the details of the bags they contain. To access it, the user will simply have to click on the suitcase they wish to consult.
Important: If the wallet is confidential and the user trying to access is a collaborating user, or if the user trying to access is a viewer user, then the wallet will be locked and will not allow access to the details of the same.
If this is the first time the bag is accessed, it will be marked as read and the bag pending reading marker in the corresponding tray will be updated. The traceability information of who read it and when will also be updated, and the read notice will be generated for the user originating the suitcase and their collaborators. Next, all the details of the suitcase will be shown in the detail form:

  • At the top of the form, the subject appears in a large, prominent font, and to its right a set of optional icons that indicate the different characteristics of the suitcase (if it contains attachments, if it has been marked as Important and if it has been returned)
  • Below are the data of the sending, receiving users and of the possible viewers, and on the right side the date and time of the suitcase.
  • The contents of the suitcase are shown in the central part of the form.
  • Finally, in the lower part, the possible attachments appear to be able to download and/or access them.

If you want to check the details of the departure and arrival settlements, the data of the electronic signature or the traceability data of who has read the suitcase and when, you just have to click on the Show details option which will open a section where they will appear all these data.

A toolbar is displayed above the contents of the suitcase that will allow you to execute the different actions available in the suitcase:

  • Get the receipt . The receipt is a PDF that includes all the details of the suitcase and serves as evidence of the delivery of the suitcase. The receipt is signed with an electronic seal of the AOC Consortium and includes the date and time, and the departure and arrival registration numbers so that you can prove the sending and/or receipt of the suitcase.
  • Mark as unread . Even if you've read a received bag, you might want to mark it as unread so you can remember to read it again later.

This option is particularly interesting if you are a collaborating user and read the wallet of a holder user, but you want the holder himself to identify this wallet as unread when he accesses his wallet so that he can pay special attention to it.
Important: The mark as unread functionality will only take effect when it is displayed in bold and in the indicator of cases pending reading that is shown in the inbox or history. However, it will not have any impact on the traceability of who and when he read the suitcase for the first time (which is the information that will really regulate the deadline for reading the suitcase and the corresponding notices).

  • Move to managed . In order to be able to have the inboxes and sent as tidy as possible, you can send to managed the suitcases that in principle you think no longer require your dedication. It can only be done if the user is the recipient of the suitcase, if he is a viewer, he cannot interact with it.
  • Forward as email . Sometimes it can be useful to send a specific suitcase by mail. This functionality will allow you to do so by including all the data of the suitcase: subject, content, attached files, etc. As we mentioned with the Move to history option, we CANNOT apply this function if we are only viewers of the suitcase.

Once you execute this action, a form will appear for you to enter the email address where you want to send the suitcase (you can select any address, even addresses that are not from the domain) and optionally a comment that ' will include in the body of the mail. You will have to be careful when entering the email address because eValisa will not have any mechanism to validate it.

Please note that only attached files up to a maximum of 10MB will be sent and that eValisa will not be able to notify you in any way if the recipient's mailbox is full or if the user has some ability anti-spam filter that blocks mail.

Important: The sending of a suitcase by e-mail will be audited in the detail of the suitcase itself so that you can remember to which email address you sent the suitcase and when you did it.

  • return If you receive a suitcase by mistake (who hasn't ever gotten confused when sending an email with the recipient's name or address?) or if you believe you shouldn't have received it, you can return it to the issuing user indicating the corresponding reason. This operation will cancel the entry and exit entries of the telematic register and will immediately notify the issuing user by e-mail so that he can take the action he deems most appropriate.

The suitcase will not be removed under any circumstances, but it will be marked as returned and it will be possible to consult at all times who and when it was returned, as well as the reason for the return.

  • Forward as eValisa. If you need to resend a suitcase that you have already sent to a new recipient user, you can do so by selecting this option from the outbox. A new wallet will be created by automatically filling all the wallet data with the original wallet data (subject, content, attached files and selected options). The only thing you will have to indicate is the recipient.